Privacy policy.

Hannah Cummings Embroidery understands and respects the importance of your privacy and we are committed to safeguarding your personal information. In providing our service and products to you, we must collect personal information from you and this policy outlines how we treat your personal data after it has been collected by our website, telephone conversations, and any other digital services or channels as they evolve.

What information will we collect?

  1. For Customers:

    When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

    -Billing and shipping address

    -Details relating to your purchase

    -Email address

    -Name

    -Phone number

    -Payment Details for processing your order

    We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

  2. For Website Visitors:

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

-Information about your browser, network and device

-Web pages you visited prior to coming to this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

3. Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

-Billing and shipping address(es)

-Details about your orders

-Email address

-Name

-Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

What will we do with it?

  1. We will use your name, address and credit card details or other payment details to complete your order with us.

  2. We will also use your details to manage your design process with us and to communicate with you generally.  

  3. To provide you with news, updates and information about our products and services where you have consented by registering to receive such information on our website

  4. To improve the products and services we provide, including our website

  5. We may need to disclose your information where required by law, where such a request is made by a legal authority. 

  6. We may from time to time contact you with information about special offers, brochures, new products, forthcoming events or competitions. If you do not wish to receive such information, you may ask us in writing not to receive it.

  7. We would also like to store and use your personal details for future marketing purposes (for example, emailing you our newsletter). All details you give us in connection with your order will be kept but we will use only names and contact details for marketing purposes unless you have indicated that you do not wish us to do so. 

We have taken all reasonable steps to have appropriate security measures in place to protect your information. Outside the European Economic Area, controls on data protection may not be as wide as the legal requirements in this country. The transmission of information via the internet is never completely secure. We exclude our liability for personal data lost in transmission to the website. 

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

-You’ve created a Customer Account

-Your Customer Account password has been reset or updated

-You’ve made a purchase

-Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

What can I do?

If you do not agree to our use of the information as set out above, you should inform us as soon as possible by writing to us at studio@hannahcummingsembroidery.com

Analytics

This website collects personal data to power our site analytics, including:

-Information about your browser, network, and device

-Web pages you visited prior to coming to this website

-Your IP address

This information may also include details about your use of this website, including:

-Clicks

-Internal links

-Pages visited

-Scrolling

-Searches

-Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

-Information about your browser, network, or device

-Your IP address